Public Alert: Beware of Callers Asking for Personal Information
Louisiana bankers have noticed an increase in phone scams over the last couple of days and wanted consumers to be on alert for callers who ask for personal information or access to their accounts.
"Protecting customers from scams ranks high on bankers' security priorities. Awareness is vital to limiting this scam's effectiveness," said Peter Gwaltney, chief executive officer of the Louisiana Bankers Association.
Bank customers can avoid falling prey to scams by following simple precautions. The best weapon to fight against scams is customer awareness. Below are a few tips to keep information safe:
- Never give out personal financial information in response to unsolicited phone calls, fax or e-mail.
- Do not respond to e-mails or calls that may warn of dire consequences unless information is validated immediately. Customers are urged to contact their bank to question the validity of any requests.
- Check credit card and bank account statements regularly and look for unauthorized transactions, even small ones.
- When submitting financial information to a website, look for the padlock or key icon at the bottom of the browser, and make sure the Internet address begins with "https."
- If suspect that you have responded to an e-mail or phone scam, contact your bank immediately so it can protect your account and your identity.
The Louisiana Bankers Association is the professional trade organization for commercial banks and thrifts in Louisiana. Founded in 1900, the LBA works to provide advocacy, communication, education and other services to its member institutions, and to provide banking information to the general public. For more information, go to www.lba.org.
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